Our Teams
Your Go-To Resource for Company Information
The SkillStack Staff Intranet is your central hub for everything you need to succeed at SkillStack. From detailed guides and company policies to procedures and team resources, the intranet is designed to keep all employees informed and equipped. Whether you're looking for onboarding materials, communication templates, or the latest updates on company policies, you’ll find it all in one place.
The intranet includes code of conduct and dictates organisational reputation and culture.
Guides & Tutorials
Step-by-step instructions on processes, tools, and best practices.
Company Information
Stay up to date with SkillStack’s mission, values, and key initiatives.
Policies & Procedures
Access all company policies, including HR guidelines, WHS protocols, and more.
Team Resources
Collaborative tools and documents to help you stay connected with your colleagues.
Choose from the learning materials below
Meet the people leading SkillStack
Jessica Reed
Chief Executive Officer (CEO)
Visionary leader with over 15 years of experience in strategy and consulting, Jessica drives the overall direction and growth of SkillStack Consulting.
As the Chief Executive Officer (CEO) of SkillStack, Jessica Reed, oversees the overall strategic direction of the company, ensuring alignment with its vision to innovate and deliver cutting-edge technology solutions and services. She leads high-level decision-making and establishes key partnerships to drive business growth. The CEO is also responsible for managing the company’s leadership team and ensuring the business remains financially viable and competitive in the consulting industry.
Key Responsibilities:
- Set and implement the company’s vision and strategy.
- Lead major business development initiatives and strategic partnerships.
- Oversee financial performance and ensure profitability.
- Manage and mentor the leadership team.
- Represent the company in external engagements and media
Daniel Park
Chief Operating Officer (COO) and HR Director
Oversees the company's day-to-day operations, ensuring projects are executed with precision and efficiency.
Daniel also has the role of Director of Human Resources (HR) responsible for managing all aspects of employment, workplace culture and payroll including compliance and legal.
Key Responsibilities:
- Responsible for ensuring effective day to day operations, resource allocation and ensuring compliance requirements are met
- Lead recruitment, onboarding, and talent management.
- Develop and implement HR policies and procedures.
- Manage employee relations and conflict resolution.
- Ensure compliance with workplace legislation.
- Oversee staff training and development programs.
Sophie Lane
Chief Financial Officer (CFO)
Responsible for financial planning, analysis, and ensuring SkillStack’s profitability and sustainability.
Emma Bennett
Chief Strategy Officer (CSO)
Focuses on identifying emerging eSports trends and crafting strategies that keep clients ahead of the competition.
Liam Carter
Chief Marketing Officer (CMO)
Leads marketing efforts for both SkillStack and its clients, helping brands and creators build strong engagement with audiences.
Oliver Hayes
Head of eSports Tournament Services
Expert in planning, designing, and delivering large-scale eSports tournaments and leagues, ensuring world-class production quality.
Chloe Taylor
Head of Player Development
Specializes in training and developing professional gamers, designing bespoke regimes to enhance performance and mental resilience.
Noah Patel
Head of Content Creator Coaching
Works closely with streamers and influencers to maximize their audience reach, refine content strategies, and grow revenue streams.
Ben Rogers
Head of Technology & Innovation
Leads the adoption of cutting-edge tools and platforms, ensuring that SkillStack remains at the forefront of eSports technology.
SkillStack Consulting
Twelve teams, one SkillStack
Operations
- Project Management Office (PMO) - coordinates project timelines and resources
- Quality Assurance Team - ensures service delivery standards
- Operations Coordinators - manage day-to-day logistics
- Consultants - Delivers high-quality professional services to our eSports clients. Consultants work closely with Senior Consultant, client teams, and leadership to support project execution, conduct research and analysis, and contribute to the success of our clients and internal operations. You can find more information on the Consultant role in the Job Description here: https://www.skillstackconsulting.com.au/role-explanation-consultant
Business and Industry Strategy
- Business Analysts - conduct market research and competitor analysis
- Strategic Planning Team - develops long-term growth strategies
- Partnership Development - identifies and nurtures strategic alliances
Marketing
- Digital Marketing Team - manages social media, online presence and facilitates marketing campaigns for eSports clients. This team is headed up by the Marketing Manager.
- Content Team - creates marketing materials and communications
- Brand Management - maintains brand consistency and guidelines
Customer Support & Success Team
- Customer Support Manager: Oversees the customer service team and ensures that customer concerns are resolved promptly.
- Support Representatives: Handle customer questions and troubleshoot issues via email, phone, or live chat.
- Customer Success Specialist: Focuses on helping customers get the most value from SkillStack’s products, often leading onboarding and follow-up services.
Creative & Design Team
- Creative Director: Leads the creative vision of SkillStack, overseeing branding and design strategies.
- Graphic Designers: Create graphics, logos, and other visual materials for digital and print media.
- Video Production Specialist: Produces video content for promotional purposes, tutorials, and internal communications.
- Brand Designer: Focuses specifically on building and maintaining a cohesive visual brand identity for SkillStack and its services and products.
IT & Security Team
- IT Manager: Oversees the company’s IT operations, including hardware, software, and network security.
- Cybersecurity Specialist: Protects SkillStack products and internal systems from cyber threats and vulnerabilities.
- System Administrator: Manages servers, networks, and IT systems to ensure they are running smoothly and securely.
- Data Protection Officer: Ensures compliance with data protection laws (e.g., GDPR) and manages data security policies.
Operations & Human Resources Team
- Operations Manager: Coordinates between departments to ensure smooth operations and processes across the organization.
- HR Manager: Handles recruitment, employee relations, training, and development.
- Talent Acquisition Specialist: Focuses on hiring and retaining top talent in key areas like marketing, product development, and design.
- Office Manager: Manages day-to-day logistics and ensures the office environment supports productivity and comfort for all employees.
Finance Team
- Chief Financial Officer (CFO): Leads the finance team, overseeing the financial health and strategy of SkillStack.
- Accountants: Handle bookkeeping, invoicing, and financial reporting.
- Financial Analyst: Provides insights into financial trends, budgeting, and revenue forecasting.
- Payroll Specialist: Manages payroll and employee compensation.
eSports Services
- Event Production Team - handles technical setup and streaming
- Tournament Coordinators - manages competition schedules and rules
- Broadcast Team - produces live streaming content
Player Development Team
- Gaming Coaches - provides specialized game-specific training
- Performance Analysts - tracks and analyzes player statistics
- Wellness Specialists - supports player health and mental fitness
Content Creation Team
- Content Strategists - develops content plans and schedules
- Platform Specialists - optimizes content for different platforms
- Analytics Team - tracks performance metrics and engagement
Legal and Compliance
- Legal Team - handles contracts and agreements
- Compliance Officers - maintains industry standards
- Risk Management - identifies and mitigates potential risks